Privacy Policy

Who we are

Our website address is: We are an Internet Service and Colocation provider in Pensacola, FL.


First City Internet, LLC has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for First City Internet, LLC websites.


This privacy statement only covers the information collected on First City Internet’s web sites. The First City Internet’s web sites contain links to other sites. First City Internet is not responsible for the privacy practices, actions, or the content of such web sites.

Children’s Guidelines

First City Internet requires that all account holders be 18 years of age or older. Children are not provided access to any First City Internet services in which any personal data is collected beyond the collection of a visitor’s IP address and session status.

If First City Internet becomes aware that any child has accessed First City Internet’s non-publicly available web sites, the account through which the child has gained access will be terminated.

No information should be submitted to or posted at First City Internet web sites by persons under 13 years of age. First City Internet does not knowingly collect personal information from children under the age of 13. All First City Internet services are open only to persons over the age of 18.

If you believe First City Internet has collected any information from or about anyone under 13, please contact us immediately [email protected].

Information Collection

Our web sites use on-line forms for customers to request services. Through these order forms we collect your contact information. Your contact information from the order forms is used to contact you regarding the status of your account and to send you information about First City Internet services available. Financial information that we collect from you is used to bill you for your First City Internet account services will be collected via secure methods through a third-party PC-compliant provider.

First City Internet, LLC web sites also log IP addresses and other user session information to help diagnose problems with our servers, to administer and improve our web sites, to facilitate marketing of First City Internet services, and to gather broad demographic and statistical information.

First City Internet, LLC does not intentionally collect sensitive or special category personal information, such as genetic data, biometric data for the purposes of uniquely identifying a natural person, health information, or religious information.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). These cookies enable the site to recognize your browser and, if you have a registered account, associate it with your registered account.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

First City Internet will release personally identifiable information about you as is reasonably necessary for the provision of First City Internet services for which you have subscribed. This includes, but is not limited to:

  • provision of financial information to organizations only for First City Internet billing purposes,
  • provision of contact and software usage information to our software license providers for the purpose of software licensing compliance, licensing usage calculation, and billing purposes
  • provision of your account information to independent contractors providing services in support of First City Internet’s delivery of services to you. (Note: all independent contractors to whom First City Internet provides account information are required to sign a non-disclosure agreement).
  • transfer information that you provide to apply for separate software licenses through First City Internet. The information you provide to First City Internet to apply for separate software licenses or directly to the software licensor will be subject to the privacy policy of the licensor and not this Privacy Policy.

In addition, First City Internet may release personally identifiable information necessary for the prosecution or defense of any legal claim or right to which First City Internet is a party. First City Internet will also release personally identifiable information as required by law.


First City Internet’s web sites have security measures in place to protect against the loss, misuse, or alteration of the information under our control. Your contact and financial information is submitted via a secure (HTTPS) connection and stored in the First City Internet’s cloud accounting service. Access to your information is restricted to authorized First City Internet personnel and contracting partners only.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you wish to terminate your service or opt-out of receiving communications from First City Internet which are not reasonably necessary for the provision of services to you, please contact First City Internet at the address below. You may also revise your contact and financial information or terminate your account through the First City Internet support site.

If you have any questions about this privacy statement, the privacy practices of our web sites, or your dealings with First City Internet’s web sites, you may contact:

First City Internet Legal
3 W. Garden Street
Suite 214
Pensacola, FL 32502
[email protected]

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