Leadership & Expertise
The people behind First City Internet
Decades of enterprise networking, cybersecurity, and managed IT experience — applied locally, with direct accountability to every business we serve in Pensacola.
Mike Arbrouet
Senior IT Technician & Managing Partner
Multilingual cybersecurity leader with 10+ years protecting organizations from internal and external threats. Mike specializes in identifying unknown threat vectors, implementing enterprise security frameworks, and ensuring regulatory compliance — with a proven track record in proactive risk management. He also leads a non-profit providing technical job training to underserved communities internationally.
Jim Nitterauer
Chief Technology Officer
30+ years in information security and network infrastructure. Jim has served as Senior Security Engineer and Acting CISO at Zix | AppRiver, and founded both Creative Data Concepts Limited and GridSouth Networks. He remains active in the broader InfoSec community as a BSides Las Vegas staff member and ITEN Wired Planning Committee member.
Tom McCulley
Managing Partner
Tom oversees business operations and client relationships at First City Internet. He is focused on building a reliable, accountable technology company that Pensacola businesses can depend on — and ensuring every client receives direct, responsive service from day one.
Local. Experienced. Accountable.
Our leadership team brings decades of combined experience in network infrastructure, cybersecurity, and enterprise IT — all focused on delivering better outcomes for Pensacola businesses.
When you work with First City Internet, you have direct access to the people making decisions — not a ticket queue or a national support line.
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