IT & Security Services

Protect your business. Manage your technology.

From email security and managed IT to Microsoft 365 and Azure management — First City Internet delivers modern technology services backed by a local team that understands your business.

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Cyber Threat Reality
94%of malware incidents involve email (Verizon DBIR)
BECBusiness email compromise — the #1 financial cyberthreat
$4.9MAverage cost of a data breach in 2024

Our IT & Security Services

Custom-priced based on your environment. Contact us for a scoped proposal.

Cybersecurity

Email Security

Stop threats before they reach your inbox

94% of malware arrives via email. Our email security platform combines spam/virus filtering, DKIM signing, DMARC enforcement, TLS delivery, and advanced threat detection — with a guaranteed Mail Hardener Score of 90%+.

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What's included:

  • Spam & virus filtering with quarantine management
  • Daily held email reports with self-service release
  • DKIM signing for outbound messages
  • TLS receipt and delivery enforcement
  • SPF & DMARC DNS optimization
  • MTA-STS configuration
  • DMARC aggregate report analysis
  • BIMI support (with certificate)
  • Works with any email provider
IT Management

Managed IT Services

Your outsourced IT department — without the overhead

We manage endpoints, networks, and infrastructure for Pensacola businesses that need professional IT support without a full-time staff. Proactive monitoring, patch management, and responsive helpdesk.

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What's included:

  • Endpoint monitoring & management
  • Proactive patch management
  • Helpdesk & ticket-based support
  • Network configuration & troubleshooting
  • Security policy enforcement
  • Backup & disaster recovery planning
  • Vendor management & procurement
  • IT strategy consulting
Cloud Services

Microsoft 365 Management

Fully managed Microsoft 365 — configured, secured, and supported

We handle Microsoft 365 licensing, configuration, security hardening, and ongoing administration. From initial deployment to day-to-day user management — and Azure management for cloud workloads.

Get Microsoft Services

What's included:

  • Microsoft 365 licensing & procurement
  • Initial tenant setup & migration
  • Security & compliance configuration
  • Multi-factor authentication (MFA) enforcement
  • SharePoint & Teams administration
  • Exchange Online management
  • Microsoft Azure management & optimization
  • Ongoing user & license management

Bundle internet + IT services

Businesses that combine First City Internet connectivity with our managed IT and security services get a single point of contact, streamlined support, and a fully managed technology stack — no finger-pointing between vendors.

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Frequently asked questions

What is included in email security?

Our email security platform includes spam and virus filtering, quarantine management, DKIM signing, TLS enforcement, SPF and DMARC optimization, and advanced threat detection. It works with any email provider and guarantees a Mail Hardener Score of 90%+.

Do you manage Microsoft 365?

Yes. We handle Microsoft 365 licensing, initial tenant setup, security hardening, MFA enforcement, SharePoint and Teams administration, Exchange Online management, and ongoing user and license management.

What does managed IT include?

Managed IT includes endpoint monitoring and management, proactive patch management, helpdesk and ticket-based support, network troubleshooting, security policy enforcement, backup and disaster recovery planning, and IT strategy consulting.

How is IT service pricing determined?

IT and security services are custom-priced based on your business size, environment, and specific requirements. Contact us for a scoped proposal.

Can I bundle internet and IT services?

Yes. Businesses that combine First City Internet connectivity with managed IT and security services get a single point of contact, streamlined support, and a fully managed technology stack.

Does email security work with Gmail or other providers?

Yes. Our email security service works with any email provider including Gmail, Microsoft 365, and hosted email solutions.

Ready to upgrade your business connection?

Tell us about your location and we'll confirm availability, recommend the right service, and follow up with next steps.