Your bandwidth. Your connection. Yours alone.
Dedicated fiber delivers unshared, symmetrical throughput with enterprise-grade SLAs. Starting at 500 Mbps for $500/month — scalable up to 10 Gbps+.
Dedicated bandwidth tiers
Every tier is dedicated and unshared. Pricing varies based on your location, infrastructure requirements, and contract term.
What's included
Every dedicated fiber circuit comes with a full set of enterprise features — not available as upsells.
- Dedicated, unshared bandwidth
- Symmetrical upload and download
- 99.99% uptime SLA with credits
- Static IP block included
- BGP / failover options available
- Cross-connect to First City data center
- 24/7 network monitoring
- ~30-day typical install (faster on-net)
- Local Pensacola support team
- Scalable — upgrade speed without re-wiring
Who it's built for
Cloud-First Companies
Businesses running critical infrastructure on AWS, Azure, or Google Cloud need symmetrical throughput with low latency and high availability.
Multi-Location Operations
Dedicated fiber enables reliable MPLS, SD-WAN, and VPN connectivity between office locations and data centers.
VoIP & Unified Communications
Latency-sensitive voice and video calls require a dedicated connection — shared broadband simply isn't consistent enough.
Financial & Healthcare Compliance
Regulated industries often require dedicated connectivity with defined SLAs and documented uptime for audits.
Installation timeline
Dedicated fiber requires fiber routing to your location. Here's what to expect:
Site survey & design
We assess your building, confirm fiber routing, and finalize the circuit design.
Provisioning & permitting
Fiber provisioned, permits pulled, and equipment ordered. On-net buildings skip ahead.
Installation & activation
Physical install, router configuration, and service activation with full testing.
Frequently asked questions
What is dedicated fiber internet?
Dedicated fiber gives your business an unshared fiber connection — unlike shared broadband, no neighbors or other businesses can affect your speed or latency. You get the full provisioned bandwidth at all times.
How long does installation take?
Typical installation takes approximately 30 days. Buildings already on our fiber network can be activated faster. The process includes a site survey, fiber routing, permitting, and final installation.
What speeds are available?
We offer dedicated fiber from 500 Mbps up to 10 Gbps and beyond. Speeds from 1 Gbps up are custom-quoted based on your location and requirements.
Is a static IP block included?
Yes. Every dedicated fiber circuit includes a static IP block at no additional cost.
What is your uptime SLA for dedicated fiber?
Dedicated fiber includes a 99.99% uptime SLA with service credits if the SLA is not met.
Can dedicated fiber connect to your data center?
Yes. Cross-connect to the First City Internet data center is available for colocation customers, providing unmetered internal traffic between your office and colocated equipment.
Ready to upgrade your business connection?
Tell us about your location and we'll confirm availability, recommend the right service, and follow up with next steps.